Stand firm.

In the spirit of truth, transparency, and patriotism, we uphold a clear and straightforward policy designed to maintain operational efficiency and our commitment to quality. Please review our refund and exchange policy carefully, as it reflects the integrity and principles on which Ty Ranger is built.

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All Sales Final

Each Ty Ranger product is produced and shipped independently, ensuring every order uniquely serves those who value truth and patriotism. Therefore, to maintain our independent nature, all sales are final once processed.

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Damaged or Defective Items

We believe in accountability and standing by the products we offer. If your item arrives damaged or defective, contact us immediately at support@tyranger.com within 7 days of delivery. Clearly include:

• Your order number

• Photographic evidence of the defect or damage

• A brief explanation of the issue

Upon confirmation, we will send a one-time replacement at no additional cost. This underscores our unwavering support for the community we have built and mutual trust. No red tape or impossible policies to follow. 

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Incorrect Items

Integrity demands accuracy. If an incorrect item is shipped, inform us within 7 days at support@tyranger.com, including your order details and photographic verification. Once verified, we will swiftly dispatch the correct product at no additional charge. Consider any mistakenly sent item as our gift, honoring the inconvenience you experienced.

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Exchanges & Replacements

We only provide exchanges or replacements for verified defective, damaged, or incorrect products. We do not accommodate returns or exchanges due to:

• Size selection errors by customers

• Personal preference or change of mind

• Delays in delivery beyond our control

This policy ensures operational efficiency and adherence to our principles of responsibility and transparency.

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Address Verification

Customers are responsible for verifying their shipping address before finalizing their order. Ty Ranger will not cover costs associated with re-shipping returned packages due to customer-provided incorrect addresses. Vigilance in order placement is essential.

 

Contact Ty Ranger

For questions or clarifications, our dedicated support team is available at support@tyranger.com.

Your support and understanding strengthen our resolve to keep truth and heroes alive.

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God bless,

Ty Ranger